Welcome to the online access portal! We are pleased to offer our visitors access to government services online, 24 hours a day, 7 days a week.
To get started, please select one of the online activities below:
To get started, please select one of the online activities below:
STR TOT Remittance
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File and Pay TOT
Start here to file and pay your monthly Short-Term Rental TOT
STR TOT Payment
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Pay an outstanding balance for TOT
Start here to pay a balance due on an established account. ** Please do not use this option to file a TOT Return **
STR Compliance Application
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Respond to a notice of non-compliance
Start here only if you are responding to a notice of non-compliance
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Download Forms
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Frequently Asked Questions
Transient Occupancy Tax (TOT) is a tax imposed on guests who rent your property or a portion of your
property for the purpose of lodging on a short-term basis (30 consecutive days or less). TOT is collected in
addition to the rent paid.
A Short-Term Rental (STR) is a residential property that is advertised or rented to guests for 30 days or less.
STR guests are subject to TOT.
For the privilege of occupancy, the County of Santa Clara’s TOT rate is 8% of the total rent charged to a guest.
The taxable rent includes: room rate, cleaning fees, and other charges directly associated to the room.
Any guest who rents for 31 consecutive days or more is exempt from paying TOT. Officers of a Federal, State
or Foreign government on official business are also exempt. A record of all your exemptions or exclusions
should be kept, along with forms and any back-up documentation. This information should be included with
your exemption/exclusion claims on your regular tax returns.
Operators collect the tax from renters and file TOT returns with the County monthly. TOT Returns are filed
whether rent was collected during the period or not.
The County of Santa Clara has contracted with HdL Lodging Tax to collect and process TOT Returns. Registered Operators can file their TOT Returns through the TOT Processing Center using the following methods:
- Online: https://santaclaracounty.hdlgov.com
- Phone: (408) 550-8678
- Email: SantaClaraCounty@hdlgov.com
Please visit http://santaclaracounty.hdlgov.com to get started.
TOT is collected by the operator at the same time rent is collected from the guest. The operator is the Owner, property manager, host or lessee providing lodging on a short-term basis.