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STR TOT Online Remittance

Eligibility
Transient Occupancy Tax (TOT) returns and payments can now be processed online for Santa Clara County. If any information has changed, or is incorrect, please make the necessary changes during the online process. If changes need to be made to any account related information that is not available online, please submit your renewal and corrections to support@hdlgov.com.
Process
1. Locate the Account Number and PIN on your return form.

2. Verify your STR account information.

3. Provide collected rent and exemptions information to calculate your amount due.

4. Provide payment information. [cc and/or echeck]

5. Print a copy of your receipt.

Code
Enter the characters in the picture below.
code in image
Account #
Enter your TOT account number. This number can be found at the top of your return form.
PIN
Enter your online pin number. This number can be found on your return form in the information box labeled "Online Returns Now Available." Click here to have the PIN emailed to the primary contact's email on file.