Welcome to the online access portal! We are pleased to offer our visitors access to government services online, 24 hours a day, 7 days a week.

We strive to deliver powerful e-government services and provide valuable information about our community while making your interactions with us more efficient, convenient, and interactive.

Please be advised: The State has mandated certain notices that may affect your business. You may review the notices at: Statebusinessnotices.hdlgov.com

To get started, please select one of the service portals below:
 HOTEL PORTAL

Please proceed to the Hotel portal in order to perform any of the following functions:

  • File and Pay TOT
  • Pay an outstanding balance for TOT
  • Report a problem
If you need further assistance, you are welcome to contact us at santaclaracounty@hdlgov.com or by phone at (408) 550-8678.



 STR PORTAL

Please proceed to the STR portal in order to perform any of the following functions:

  • File and Pay TOT
  • Pay an outstanding balance for TOT
  • Respond to a notice of non-compliance
If you need further assistance, you are welcome to contact us at santaclaracounty@hdlgov.com or by phone at (408) 550-8678.



 FRANCHISE PORTAL

Please proceed to the Franchise portal in order to perform any of the following functions:

  • File and Pay Franchise Fees
  • Pay an outstanding balance for your franchise
  • Create or Sign in to account profile
  • Report a problem
If you need further assistance, you are welcome to contact us at santaclaracounty@hdlgov.com or by phone at (408) 550-8678.